Close Reading

If we practice these questions, Our test , will go well ,and we will get 2o out of 20 marks

Request for Awareness Video on Amazon Pay Balance Policies\n\nDear Abhi and Niyu,\n\nI hope this message finds you well. My name is [Your Name], and I am a regular viewer of your channel. I greatly appreciate the insightful content you create and the important issues you bring to light.\n\nI am writing to suggest a topic for a potential awareness video that I believe would resonate strongly with your audience: the restrictive and, in my view, unethical policies governing Amazon Pay Balance. These policies not only limit consumer choice but also appear to benefit Amazon at the expense of its customers.\n\nKey Issues with Amazon Pay Balance:\n\nRestriction on Part Payments:\n\nOne of the most problematic aspects is the restriction on part payments. For example, if a customer has an Amazon Pay Balance of ₹100 and wants to buy an item priced at ₹200, they cannot use their balance to partially pay and cover the remaining ₹100 with another payment method. Instead, they are forced to either spend more than their balance or leave it unused. This restriction can be frustrating and inconvenient for customers, who are left with the difficult choice of either making unnecessary purchases to use their balance or letting it sit idle.\n\nLimited Validity of Balance:\n\nAnother significant issue is the expiration of Amazon Pay Balance. For instance, if a customer accumulates ₹500 in Amazon Pay Balance but does not use it within a set period, that balance may expire, resulting in a loss of funds. This practice can be particularly concerning. Imagine if 1,000 customers each have ₹100 in unused balance that expires monthly. Amazon stands to gain ₹1,00,000 from these expired balances alone. In countries with large user bases like India, where millions use Amazon services, this amount could grow substantially, raising ethical concerns about profiting from customer inaction.\n\nWhy This Matters:\n\nThese practices raise serious ethical questions about consumer rights and fairness. A company like Amazon, which prides itself on customer service, should offer policies that enhance satisfaction rather than impose restrictions that result in financial loss for consumers.\n\nBy informing the public about these issues, we can promote a broader discussion on the need for more transparent and consumer-friendly practices in digital payments.\n\nGiven your channel’s reach and reputation for addressing important topics, I believe your platform would be ideal for shedding light on these concerns. I would be happy to provide additional information or discuss this topic further if needed.\n\nThank you for considering this request. I look forward to the possibility of seeing this important issue addressed on your channel. Yeh! baat app ko batane se muze farak padta hai.